My users or I am still getting lots of spam with subject lines starting {Spam?} and {Definitely Spam?}. What's wrong? I thought MailScanner was going to stop us from getting any spam. Print

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By default MailScanner is configured to deliver spam with a modified subject line. It is up to you to decide what you want done with spam once MailScanner has identified it as spam - {Spam?} for low scoring spam and {Definitely Spam?} for high scoring spam. You can do this server-wide in the WHM Front-end and each user can configure it in their cPanel MailScanner front-end.

1. Server-wide: In WHM go to MailScanner > Front-end Settings > Advanced Settings and change the Default action for low scoring spam and Default action for high scoring spam, and click Change. Then login to SSH as root and type "/usr/mscpanel/ -a" and then [enter] to apply the new settings to all cPanel domains that have not configured their own settings in cPanel.

2. Each user can configure MailScanner to deliver, forward or delete low and high scoring spam either on a per-domain basis or for all the domains in their account in the cPanel MailScanner front-end.

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